Ignitara answers every call 24 hours a day, books the consultation straight into your calendar, and follows up until they show. No new hire. No missed revenue.
Your team is in a room, at checkout, or turning a suite over. The phone rings anyway, and the person calling has three other medspas open in another tab.
People shopping for injectables call two or three places in a row. The first one that picks up gets the consult. Voicemail is the same as a no.
Evenings and weekends are when someone finally decides to do something about it. If they hit an answering machine at 9pm on a Sunday, they keep scrolling.
Botox wears off at 3 to 4 months. Filler at 6 to 12. They meant to rebook, then life happened, and nobody had time to chase them.
Most owners guess low. Move the sliders to your real numbers and see the annual figure. Ignitara is $597 a month, so the break-even is usually less than one recovered client.
An injectables client at $650 a visit who returns 3 times a year is worth $1,950 in the first year alone, before a single facial or package.
That is 16x what Ignitara costs.
Ignitara picks up on the second ring, any hour, any day. It knows your services, your pricing, and what you do and don't offer.
Real conversation, not a phone tree. It handles the pricing question, the "do you do this" question, and the nervous first-timer question.
Live availability, straight into the schedule your team already uses. No double bookings, no callback tag.
Confirmations, reminders, and re-treatment outreach when their window opens. The follow-up nobody has time for happens on its own.
Answering the phone is the part you can see. The reason clients come back is everything that happens after, and that's the part no front desk has time for. Eight agents ship with your build today. Here's the same client moving through all of them, start to finish.
Answers new inquiries in seconds wherever they land. Quotes from your price list instead of guessing, creates the contact, tags the interest, and offers a callback rather than pushing. If she doesn't call, it follows up tomorrow.
Picks up on the second ring at 9:41 PM. Real conversation, your pricing, your booking rules, live calendar availability. Takes the deposit and closes the loop before hanging up.
Confirmation by text and email, deposit link attached, reminders queued for the night before and the morning of. Fewer no-shows without anyone making a call.
Aftercare goes out matched to the service actually performed, not a generic template. Stay upright four hours, no workouts today, results in ten to fourteen days. The instructions your provider would give if she had time to text everyone.
She texts that one side still feels tight and swollen. Everything stops. She's told a specialist is being reached right now, and told exactly when to call 911 instead of waiting. Your provider is notified, an internal task is created, and every piece of marketing queued for her is suppressed until she's cleared.
Anything the AI shouldn't decide gets routed to a person with the full context attached. You're not reading transcripts hunting for problems. The problems come to you.
The review request was queued two days after treatment, then cancelled the moment she reported a problem, then sent after her provider resolved it. Asking a worried client for five stars is how practices lose them. This one waits.
A warm, no-pressure nudge about the treatment she considered and didn't book. Then, when her re-treatment window opens, outreach that brings her back before she books somewhere else.
Every new agent we build rolls out to every client at no extra cost. You don't upgrade, you don't renegotiate, and your price doesn't move. What you pay this month is what you pay when the roster is twelve.
And you're not renting a locked box. Your practice gets a real system underneath, not a black-box phone service. If you want an agent that texts every client who bought a package but hasn't used their third session, you can build it. If you'd rather we build it, ask and we will. Most owners never touch it, and that's fine too. The point is that it's yours either way.
Ask any AI receptionist company what happens when you want it to do something they didn't think of. That's usually where the conversation ends.
Botox wears off at 3 to 4 months. Filler at 6 to 12. Somewhere in your system is a list of people who loved their results, meant to rebook, and never did.
Ignitara tracks the re-treatment window for every client and reaches out the moment it opens. A text that says it's about time, with a link to book. No campaign to build. No list to pull. Nobody has to remember.
We answer the phones for medspas, lenders, driving schools, and restoration companies. Appointment-driven businesses all lose money the same way.
"Absolute pleasure from start to finish."
"Ignitara is awesome."
"Highly recommend this."
Every week we send you one page on your own market: what your clients said in their reviews, what the medspas near you actually changed, and what demand is about to do 6 weeks out.
It's free permanently. There is no upgrade and nothing to cancel. If it's useful, keep it. If it isn't, one word and we stop.
Get my first brief freeNo tiers to decode and no per-seat math. One setup fee, stated up front, and one monthly price.
Calls, texts, and AI minutes run on a prepaid wallet you top up. Every rate is listed below, and you only pay for what you actually use. A typical single-location practice runs $25 to $75 a month. Busier practices run more, and the estimator below will show you yours.
Calls and messages run on a prepaid wallet you top up. No surprise invoices, no minimum spend, and you can see the balance any time. Here's the whole rate card.
| What you're using | Rate |
|---|---|
| AI voiceThe AI talking on the phone | $0.03 / min |
| AI messagingEach text or chat reply the AI sends | $0.03 / message |
| Inbound callsSomeone calling you | $0.0128 / min |
| Outbound callsCalls placed from your line | $0.021 / min |
| Text messagesPer segment, carrier fee included | $0.0154 / segment |
| EmailsConfirmations, reminders, follow-up | $0.001 / email |
Before any business can text in the US, the carriers require a registration. It's about $25 one time at setup, then about $2 a month. Those are the carriers' fees, not ours. Very high-volume senders pay more, and we'll confirm your exact figures on the setup call.
US rates. You only pay for what you use, and nothing charges beyond the wallet balance you choose to load.
Move these to your real volume.
All in, about $632 a month.
Includes the $2 monthly carrier fee. The one-time $25 registration is charged at setup.
No. It holds a real conversation, handles interruptions, and answers follow-up questions. The demo is a recorded call so you can judge for yourself before you talk to anyone.
It takes a detailed message, texts the caller a confirmation, and flags it for your team with the full transcript. It never invents an answer about a treatment or a price.
The work, not the hardware. We build your agent around your treatments, your pricing, and your booking rules, we set up the domain the carriers require, we prepare and file your carrier registration and manage it through approval, and we train your team.
That registration, called A2P 10DLC, is the approval every US business needs before it can send text messages at scale. Without it your appointment reminders get silently filtered and you never find out why. Most cheap AI phone services skip it, which is why their texting quietly stops working. The carriers' own fee for it is small, around $25. The work of getting you approved is the part that isn't.
The setup fee is charged once, at signup, and never again.
Yes, and we'd rather show you the rate card than surprise you later. On top of the $597 you pay for what you use: AI voice minutes, AI message replies, call minutes, text segments, and emails. Every rate is published in the section above.
There's also carrier registration, which is what lets any business text in the US. About $25 one time at setup, then about $2 a month. Those go to the carriers, not to us.
It all runs on a prepaid wallet. You top it up, usage draws it down, and you can see the balance any time. Nothing auto-charges beyond what you've chosen to load.
Every rate is published on this page, and a typical single-location practice lands between $25 and $75 a month. Busier practices run more. Use the estimator above to get your own number.
Voice is usually live within 5 to 7 business days of your setup call. Text messaging turns on once your A2P registration clears with the carriers, which is typically 1 to 3 weeks and outside anyone's control. We file it the day you sign up so the clock starts immediately, and we tell you exactly where it stands.
Yes. Bookings drop into the schedule your team already looks at. Nobody has to learn a second system or check two places.
Then you build it, or we do. The eight are what ships with your build because they cover what nearly every medspa needs. They are not a ceiling.
Say you run a package deal and want every client who bought six sessions but only used two to get a nudge at day 60. Or you want the AI to stop offering Thursday appointments because your injector took Thursdays off. Those are both agents. You can build them in your account, or you can send us a sentence describing what you want and we'll build it with you.
Most owners never open the builder, and that's a perfectly good outcome. The reason it matters is that you are not stuck asking permission. With most AI receptionist services, "can it also do this?" is where the conversation ends. Here it's where it starts.
No. Every agent we build rolls out to every client at no additional cost, and your monthly price does not change. What you pay today is what you pay when the roster is twelve.
The only thing that scales with your practice is usage, meaning the calls, texts, and AI minutes you actually consume, billed at the published rates.
That isn't the point. Your team is with clients, and that's where they should be. Ignitara handles the calls nobody was free to take, which is most of the ones you're currently losing.
No contracts and no cancellation fee. If it isn't earning its keep, cancel and we part on good terms.
Yes, permanently, whether or not you ever become a client. There is no upgrade tier and no card required. We send it because it's the honest way to show you what we notice about your market.
Watch the demo first. It runs 3 minutes 39 seconds and there's no one on the other end of it.